On the home page for the relevant Gmail backup set, click on the menu icon to expand more options, then click Remove.ġ. You will receive a message under Notifications > Recent when the recovery completes.ġ. Do not cancel the recovery and retry, as this will not speed up the process. Please wait for recovery confirmation before proceeding. This is because the entire backup selection needs to be indexed on the backend before it can be restored. Note: Recovery, especially for large mailboxes, may take a long time. You can monitor the progress of your recovery at the top of the home page or under Notifications > Tasks. Your selected items will be recovered to a new folder named Redstor Restores and appended with the backup date's timestamp. Note: You will need to authenticate before you can proceed with a recovery. You can also select a specific backup date to recover, and then select All to recover everything from that backup. To recover an individual item, first click on the menu icon and select Open to expand the relevant account. Click on the menu icon and select Recover. On the home page for the relevant Gmail backup set, locate the account you wish to recover. Set your preferences and click on the check mark.ġ. In either case, use the drop-down menu to set the backup time. You can retain the default of a single daily backup, or you can set your backups to only run on specific days (custom). On the home page for the relevant Gmail backup set, click on Backup Schedule > Edit.Ģ. Note: Accounts that have been removed from the backup selection are still retained on the Storage Platform until you request that they be permanently deleted. The number of accounts selected will show under Backup selection on the backup set's home page. Click Backup to start a backup or Cancel to go back.ģ. Select/deselect the name(s) of the account(s) you want to add to/remove from this backup set and click Save. On the home page for the relevant Gmail backup set, click on Backup selection > Edit.Ģ. You can also view an audit trail of all activities and which users performed them by clicking on the icon at the top right.ġ. You can customise which columns you see on the backup set home page by going to Customise display. To see a complete history of your notifications and tasks, click See all. You will receive a message under Notifications > Recent when the backup completes. You can monitor the progress of your backup at the top of the home page or under Notifications > Tasks. Click on it if you wish to start your first backup. Select/deselect the relevant account(s) and click Save. To make changes to your backup set, go to Backup selection > Edit.ġ2. When a new backup set is created, we include all accounts by default. Our system will have picked up that permissions have been allowed and you will see a summary of your backup selection. Close the Google Marketplace tab in your browser to return to the RedApp. (Scroll down until you see Redstor Cloud Backup.)ġ1. Click Done to exit the installation wizard.Īs shown here, you can access the app at any time by going to the App Launcher at the top right of the screen. Agree to the terms and conditions and click Allow.ġ0. You will be taken to the Redstor Cloud Backup page on the Google Marketplace. After logging into Google, you will see the following screen. To add a new backup set, go to Google Workspace in the sidebar.Ħ. In the RedApp, locate the relevant customer name in the sidebar and click on it.Ģ. Watch our video or follow the steps below.ġ. How to configure the backup schedule for a backup set Use the guide below to manage your Gmail backups. Note: To use the service, you need to be both a RedApp company administrator, and a Google super administrator for your tenant organisation.For more on what functionality we support, click here. Introductionīacking up and restoring Gmail forms part of our cloud service offering. If you're looking for a Google Workspace backup solution, you can find more information on our website.
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